Frequently Asked Questions - I want to cancel my booking...

I want to cancel my flights

All no frills suppliers’ terms and conditions state tickets are non-refundable.

Nearly all of our scheduled flight bookings will have been made on a non-changeable, non-refundable basis with the airline.

I want to cancel my hotel or apartment

The following charges apply to ALL accommodation bookings:

Please note - the cancellation charges are based on the number of days between the date of cancellation and the check-in date.

More than 56 days Loss of deposit
56-43 days 25%
42-29 days 50%
28-15 days 75%
14-0 days 100%


If you wish to proceed with the cancellation, please call our Customer Services Team.

I want to cancel my transfer

Our transfer provider have different terms and conditions, so check which one you have booked with on your email confirmation.

Holiday Taxis

I want to cancel my car park booking

Our car park provider will allow cancellations outside of 72 hours for a full refund. Within 72 hours and up to 4 hours before departure, you can cancel for a £5.50 administration fee. There are no refunds for no-shows or cancellations received within 4 hours of departure. Freedom Travel will charge it's standard admin fee to process this request.

If you wish to proceed with the cancellation, please call our Customer Services Team.