Frequently Asked Questions - I haven't booked yet...

Find answers to the most Frequently Asked Questions by travellers who haven't booked yet. Choose from the list below most relevant subject for your question:

Our call centre hours

Monday to Friday 9am - 5.30pm
Saturday 9am - 5pm
Sunday CLOSED

Our telephone numbers

Please call us on either (0044) 1624 661234 or (0044) 1624 661333

Our address

Freedom Travel Holidays
53 Strand Street
Douglas
Isle of Man
IM1 2RJ

Credit card charges

We charge a 2.00% handling fee for payments made by credit card.

There is no charge for debit card payments.

Paying for my holiday

Full payment is required at the time of booking.

Website problems

Calling us about a problem with the website

Please call us on either 020 8974 7200 or 0845 6121 747. Your feedback is much appreciated.

Reporting website problems by email

If you are experiencing a problem with the website please email webmaster@freedomtravelholidays.com . Your feedback is much appreciated.